Our client required us to respond to a diversifying market and commoditisation of their core product, hence established a digital transformation office aiming to become a cost leader within its industry. TechBridge consultants were engaged to identify critical data sources, design technical solutions to capture data points, and enable the structured use of these information for informed decision making. By utilising existing digital platforms and tailoring new capabilities TechBridge enabled our client to streamline and formalise process changes within the value chain and reduce operational cost significantly.
ESTIMATE YOUR PROJECTOperating continuously above 100 percent capacity caused service interruptions and therefore loss of sales for this fast-paced 3PL / 4PL food service provider. By utilising Lean / Six Sigma techniques TechBridge was able to identify bottlenecks within the physical setup and goods flow in the DC. Based on our review and a holistic approach towards root cause analysis TechBridge was able to present a comprehensive action portfolio to our client. Not only were through digital automation (WMS), layout and process change the DC capacity challenge addressed. TechBridge also offered solutions to lack of standardised processes and outdated IT systems (MES) that would enable our client to diversify their food services and focus on core competencies.
ESTIMATE YOUR PROJECTThis complex business with numerous entities required to consolidate ERPs, replacing their obsolete IT system landscape across diverse service and trade offerings. By applying an agile approach towards the RFI selection and RFP blue-print phase, TechBridge was able to prepare a winning business case based on higher ROI and quick wins. Based on our expertise, TechBridge consultants not only helped in fast-tracking the implementation phase and delivered the new cloud-based ERP ahead of schedule. We also supported the organisational change management process with a holistic approach of digital learning (LMS) and process management (BPM) at the core of achieving organisational readiness.
ESTIMATE YOUR PROJECTOur client aimed to decrease the cost for continuous improvement projects by reducing dependency on external business analysts and backfill of secondments. TechBridge led the preparation and implementation of a business process management (BPM) framework within the organisation, providing templates and supporting the setup of a digital BPM solution. By visualising and understanding its core business processes, our client was able to: Reduce risk through the ability to accurately assess and plan process changes therefore reducing project failures. Reduce ambiguity by basing cross-functional decisions on facts not feelings. Reduce cost by definition of decision trees and the subsequent digitalisation and automation of such.
ESTIMATE YOUR PROJECT